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Trust Center

Trust, shown not claimed.

How we protect your data, keep services available and handle the unexpected, in plain language and with the live status you should expect from a financial-grade provider.

SERVICE STATUS (ILLUSTRATIVE)OPERATIONAL
Hosted desktopsOperational
QuickBooks hostingOperational
Backup servicesOperational
Support portalOperational

Our commitments

Six areas we are accountable for.

DATA

Encryption everywhere

Data is encrypted in transit and at rest, with keys managed under documented procedures.

ACCESS

Least privilege

Multi-factor sign-in, role-based permissions and logged administrative access.

AVAILABILITY

Designed for uptime

Redundant infrastructure, monitored around the clock, with scheduled maintenance windows.

RECOVERY

Tested backups

Immutable, separated copies and restore tests that produce evidence.

PEOPLE

Vetted and trained

Background-checked staff with confidentiality obligations and security training.

PRIVACY

Your data is yours

We process it only to deliver services, and we never sell it.

Compliance and assurance

Documentation, available on request.

We share security and policy documents under NDA during your evaluation. Certifications and attestations will be listed here only once they are held and verifiable.

Security overview

Architecture, controls and responsibilities

Request
Service Level Agreement

Availability targets and remedies

Request
Data processing terms

How we handle and protect your data

Request
Business continuity summary

Recovery objectives and rehearsal results

Request

Shared responsibility

Who protects what.

AES is responsible for
Infrastructure, patching and monitoring
Backups and recovery
Platform security controls
Incident response and reporting
You are responsible for
Who is given user accounts
Safeguarding credentials and devices
Reviewing access periodically
Reporting suspected issues promptly

Report a security concern

Contact our team directly. We investigate every report.

Contact security →

Next step

Let us take the infrastructure off your desk.

Book a 30-minute consultation. You will leave with a clear recommendation, a migration outline and a transparent quote, whether or not you choose us.